FREQUENTLY ASKED QUESTIONS
FAQ
Aesthetic procedures are performed on normal body parts in order to enhance or change its appearance using minimally invasive techniques. Many people find that aesthetic procedures can improve their self-esteem and give them a more positive body image, with little or no down time.

Cosmetic surgery is a unique discipline of medicine focused on enhancing appearance through surgical (invasive) techniques. Cosmetic surgery can be performed on all areas of the head, neck and body. Cosmetic surgery is usually performed on areas which function properly but lack aesthetic appeal. Cosmetic surgical procedures are invasive, hence longer recovery period as compared to aesthetic procedures.

Reconstructive plastic surgery is performed on a body part that is abnormal because of birth defects, trauma, developmental difficulties, infection, cancer, or other disease. It is often performed to restore or improve function to the affected body part but may also be done for physical appearance reasons as well.
The history of beauty and aesthetic medicine is as old as mankind itself, throughout history prominent people like “Queen Cleopatra” have tried to improve their attractiveness and enhance their beauty using aesthetic procedures. In the last few decades there have been numerous advances made in aesthetic and regenerative medicine. These innovations have helped to make aesthetic procedures far safer and easier than ever before. GEM clinic is well known for its high standards and well experienced professionals and provides safe cutting edge aesthetic treatment in a clinic setting with state of the art technology. Furthermore, in accordance with our 5-S clinical practice principle “SAFTY-SIMPLICITY-SUBTLETY-SELECTIVITY & SATISFACTION” your safety is of high priority to GEM clinic.
GEM’s ability to deliver the most natural look possible has gained the respect of many clients and peers alike. In many cases, family members and friends may remark upon your more youthful appearance, but they likely will not suspect that you had any aesthetic treatment without actually being informed.
Natural-looking results are a priority in GEM clinic. GEM Clinic acknowledge and cherish your uniqueness and will strive to preserve your inherent natural appearance while enhancing your looks, leaving you with a more astonishing immaculate natural beauty.
Prior to undergoing any minimally invasive aesthetic treatment you will be given either numb cream or local anaesthesia, depending on the treatment performed. This will help to ensure that no pain is felt during the procedure, as well as to make you feel more comfortable. Some mild discomfort, bruising, and swelling during recovery is to be expected
Body and facial contouring procedures are designed to permanently reshape and aesthetically enhance your natural structure. breast enhancement, and breast reduction. Many of the facial rejuvenation procedures offered at GEM clinic, including facelift, neck lift, forehead lift, and blepharoplasty (eyelid surgery), typically offer results that can last years. You will always have the benefits of the surgery; however, you will go on aging, and at some point you may want to refresh your appearance again.
We understand that everyone has a unique skin and “not everything works for everyone”. That’s why consultation provides you the opportunity for our doctors to customize the treatment that works best for you.
It’s consultation necessary? Yes, it is! JUST 30mins.
Research shows that consultation enhances diagnostic accuracy, hence better treatment outcome, saves money and time spent on ineffective therapies. Consultation provides the required knowledge to make informed decisions about your condition.

It’s during consultation we get to fully see your concern and understand your expectation, do examination and make physical diagnosis. After which, we are able to finalize which method of treatment would produce the best result based on your current condition.
GEM clinic will help you create an individualized treatment plan tailored to your specific goals. The number of sessions vary depending on the being treated and the method of treatment. more so results vary for every person. Usually for dermal fillers and Botox treatment you will see immediately results after a single session however would require a few sessions for Laser and regenerative treatment, 2-5 on average.
Generally, for injectables such as Botox & fillers, you will be able to leave the clinic within minutes of your treatment. Many clients choose to return to work, go shopping, have lunch, attend social engagements (dinners, lunches, parties, etc.), or are on the way home. If you wear makeup, you can reapply or touch up make up before you leave GEM clinic. However, for surgical Procedures, you might need to take a day or two off work for good recovery depending on doctor’s recommendation. Please contact our nearest outlet for details on specifics that will help you plan.
Generally, for injectables such as Botox & fillers, you will be able to leave the clinic within minutes of your treatment. Many clients choose to return to work, go shopping, have lunch, attend social engagements (dinners, lunches, parties, etc.), or are on the way home. If you wear makeup, you can reapply or touch up make up before you leave GEM clinic. However, for surgical Procedures, you might need to take a day or two off work for good recovery depending on doctor’s recommendation. Please contact our nearest outlet for details on specifics that will help you plan.
It’s important to note that everyone heals at different rate. In addition to your unique anatomy, the length of recovery will depend upon the type and number of procedures you receive. Generally speaking, clients often are able to return to regular daily activities in approximately within 12hours to 48hours. However, after surgical procedures strenuous activities should be avoided for at least 7 days, unless your doctor states otherwise.
Most aesthetic procedures are scar-less (leaves no scar), although invasive procedures such as, breast reduction, lump excision and tummy tuck, GEM clinic utilizes the most innovative approaches available to help minimize the appearance of scars. Where possible, the incision will conceal within a natural skin fold or crease, to make it inconspicuous as possible. Regardless of your chosen cosmetic enhancement, GEM clinic will endeavour to make any scar hidden, invisible or barely noticeable.
Look for the following criteria:

The clinic should possess a practicing license from the required agencies (i.e. MMH)

The aestheticians should be a qualified/certified doctor. This certification means they have graduated from an accredited medical school, have the required training in Aesthetic medicine from an accredited program and have passed a rigorous set of comprehensive exams.

The doctor should have experience performing the type of procedure that you are seeking and meet continuing medical education requirements.

The procedure should be in a medical facility that is in good standing with all accrediting agencies.

The doctor should willingly share examples of his previous work.
The ideal aesthetic treatment candidate is someone who is physically and emotionally healthy, and wants to improve their self-image and confidence by making a change to a physical trait. It’s also important to have realistic expectations of treatment results.
The risks depend on what type of procedure you are having, the type of anaesthesia being used, and other factors. There are always risks involved with any kind of surgery. Your surgeon will explain all of the potential risks and complications with you prior to surgery.
The cost of an aesthetic procedure can vary greatly depending upon several factors, including the type of procedure you are having, the number of sessions needed and your ultimate goals. The good news is that with advances in techniques and technology the cost of many treatments has been greatly reduced. GEM clinic will help create a customized treatment plan, in person, that’s tailored to your body, your goals, and your budget. Furthermore, GEM clinic performs all aesthetic treatment as outpatient procedures at our clinic equipped with state-of-the-art surgical facility. As a result, you can return home the same day as the surgery, often saving money on hospital fees.
Cost, however, should not be your primary concern. To achieve the best results and safest experience possible, you should choose an experienced, board-certified doctor that you trust.
Make inform decision for you and your family.

As per insurance coverage, when the surgery is being performed to improve physical appearance only, it is usually not a covered service by most insurance plans. If the surgery is more reconstructive in nature, however, and is necessary to improve the function of a body part, it may be covered. Since insurance coverage varies, you will need to check with your own plan for specifics.
There are a number of financing options available with which many people are able to afford aesthetic enhancement. Please call any of our outlets and ask any of our friendly and knowledgeable financial representative who can explain and recommend a suitable payment option, including Credit Installmental/monthly payment and more.
Each aesthetic procedure page offers more specific frequently asked questions — Access a full list of aesthetic procedures.
While skin care and beauty treatments are at the forefront of both, the biggest difference between a Beauty Salon and an Aesthetics Clinic is the treatments that you can expect to receive there.
Clinics fall under the purview of the Ministry of Health (MOH), and are bounded by guidelines that ensure aesthetic clinics don’t over-sell or over-promise, or use words which are promotional. This is really to ensure that clinics give various options, explain some of the benefits/risks, and allow clients to make informed choices. Botox, demal-fillers and many other aesthetic treatments at clinics are done by doctors, who understand and recommend treatment protocols based on experience, hence you are sure of safety.
Spas and beauty salons are not bound by the same MOH guidelines, which lead them to use words like “BEST”, “ONLY”, “AMAZING”, and “INSTANT in their advertisements. Unfortunately, most of these claims are un-founded, and many spas (not all) play on patients’ confidence. Huge packages are signed up for, which often delivers less than promised.
Generally, aesthetic treatments will not affect your ability to drive. Except for some minor eye enhancement procedures such as “Blepharoplasty” that you might need someone to drive you home after the procedure.
QUESTIONS YOU SHOULD BE ASKING
SAQ
GEM clinic has Full licence from MOH Malaysia to operate as an aesthetic clinic. GEM clinic is well known for its high standards and experienced professionals. Providing top-notch aesthetic treatment in a clinic setting with certified technology and products
Board certification is one of the many yardsticks in determining a doctor's qualifications. It is important to know your aesthetician is licensed to practice. Our doctors are all certified by MMC and possess APC & LCP.
GEM clinic has one of the highest client satisfaction rate in the industry in Malaysia. It is recommended that clients choose aesthetic & beauty care provider based on credibility, experience and demonstrated practice history. Ultimately, prospective clients need to choose a physician based on the procedure they are having. They should know how often their physician performs the procedure as well as his or her training in that area. Clients should also speak with individuals who have received aesthetic treatment from the clinic and ask to see results before committing to a doctor.
The best way for you to know the simplest and safest treatment to achieve your goal, would be to schedule a free face to face consultation with our skin care expert/doctor. SIMPLICITY & SAFETY are part of our 5S clinical practice principle, so you can be rest assured.
It’s recommended you aim to arrive 5-10mins earlier. Call ahead and reschedule if you think you'll be more than five minutes late.
Generally, for injectables such as Botox & fillers, you will be able to leave the clinic within minutes of your treatment. None of our treatments requires overnight hospital stay.
Our practitioners are always available at the clinic if you have any concerns regarding the aesthetic outcome of your treatment.
Our practitioners are always available at the clinic to provide you with solutions, if you have any concerns regarding the aesthetic outcome of your treatment.
Not all treatment requires follow up, for those requiring follow up, our practitioners will provide you with details of your follow up visit.
During the follow up visit, if any touch-up is needed, it will be done.
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